Client Resources State-wide in Arizona (480) 347-0162
Online Case Access
Antrim Professional Services offers secure, online case access for clients. This service allows you to view case progress as files, photos and reports become available. View or print the documents you want or use the report features that brings all information together.
A lot of private investigation agencies claim
that they can provide you with the information you need. Some are very good, most are capable. Clients reveal horror stories from time to time about how they were less than satisfied with the investigative services they received elsewhere.
Here are a few general considerations that may help prospective clients avoid dissatisfaction when hiring a private investigator.
Resources - A good private investigation agency needs to have resources to provide you the information you need. The most important investigative resources are people. The right people have the capability and reliability to complete your investigation in a timely and cost-effective manner. Ask your private investigator for his/her credentials, training record or CV to make sure he/she has the right background for your type of investigation.
Some
private investigative agencies are too eager for the business and would
take your case even though they don't know the first thing about your
problems. You should try to avoid these.
Responsibility - Understand that in addition to having responsibilities to their clients, private investigators hold a position of public trust. Depending on the type of information you seek, a reputable investigator may ask you questions to confirm that you have a legitimate concern or need for the information you're seeking. Knowing this, it's very important to select an agency that you can trust to operate with complete discretion and professionalism.
Price – Quality service does not require ridiculous fees. National investigation firms have multiple layers of administration, adding to the cost of services. Most regional private investigation agencies charge fairly but you should still insist that all costs be disclosed and approved before service is rendered. In complex or lengthy investigations, you should insist on an investigative plan with a corresponding, binding quote. If you are an ongoing customer, volume discounts are common. Be sure to ask your investigator about volume pricing.
Communication - Be clear about your expectations. Communication is the key to avoiding misunderstandings and disappointment.
Private
Investigators read PI Magazine, the trade publication for private
investigators, private detectives, police detectives, and anyone
interested in learning how to become a private investigator - PI.